10. Processing fees and bank charges
We use Stripe for processing all payments, which charges Invisible City 1.2% + 0.25€ for EU cards, and 2.9% + 0.25€ for all non-EU cards. We will deduct these fees from the final donation, which usually amounts to ±10 euros.
Transferring money to you:
1) EU banks
There are no extra charges from EU banks. Hurray!
2) Non-EU banks
If your bank is not in the EU, we share the transfer cost, which is usually around 5 euros taken from our account and 5 euros from yours (depending on how greedy your local bank is!).
The majority of countries (except Brazil, sigh!) works with Wise, and we have used it to transfer money, which is usually within the 5 euro mark.
Exception: if the total donation is less than 100 euros, meaning that Invisible City is losing its investment, we will cover the transfer costs from the 100 euros. We believe it is fair.